Front Desk Hotel Host

3 weeks ago


Yorkton, Saskatchewan, Canada The Yorke Inn Full time

Job Title: Front Desk Hotel Host

Job Summary: We are seeking a highly motivated and organized individual to join our front desk team at The Yorke Inn. As a front desk hotel host, you will be responsible for providing exceptional guest service and ensuring a seamless arrival and departure experience for our guests.

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, taking care to accommodate special requests and preferences.
  • Take, cancel, and change room reservations as necessary, ensuring accurate and up-to-date records.
  • Provide information on hotel facilities and services, including dining options, recreational activities, and local attractions.
  • Offer assistance to guests with special needs, providing personalized support and accommodations as required.
  • Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner.
  • Maintain an inventory of vacancies, reservations, and room assignments, ensuring accurate and up-to-date records.
  • Answer telephone calls and relay messages to guests, staff, and other departments as needed.
  • Work collaboratively with colleagues to ensure a smooth and efficient operation of the front desk.


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