Front Desk Hotel Team Member
2 weeks ago
The Yorke Inn is seeking a skilled and friendly Front Desk Hotel Clerk to join our team. As a key member of our front desk team, you will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service. Your duties will also include processing group arrivals and departures, taking and changing room reservations, and maintaining an inventory of vacancies and room assignments.
Additionally, you will be responsible for answering telephone calls and relaying messages, as well as assisting guests with special needs. Your excellent communication skills and ability to work in a fast-paced environment will be essential in providing a positive experience for our guests.
We are looking for a candidate with a secondary (high) school graduation certificate and experience in a similar role. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
Requirements:
- Secondary (high) school graduation certificate
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
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