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Head of IT Canada

1 month ago

Burlington, Ontario, Canada DLL Full time
Job Title: Head of IT, Canada

As a strategic leader, you will oversee all aspects of Information Technology within DLL operations in Canada. Your role will be critical in shaping and implementing the IT strategy, ensuring alignment with regional business objectives and driving technological excellence to support the organization's goals and continuity.

Key Responsibilities:
  • Develop and implement the IT strategy for the Canada region in alignment with the global IT strategy and regional business objectives.
  • Collaborate with business and product leadership to integrate IT initiatives into overall business plans.
  • Lead, coach, and mentor an IT team, fostering a culture of innovation, collaboration, strong technology foundation, and continuous improvement.
  • Ensure the development and retention of top IT talent within the region.
  • Oversee the management of the service desk and support services, including acquisition and maintenance of IT office equipment.
  • Ensure the adoption of best practices in IT security, compliance, and risk management.
  • Manage the development and enhancement of software applications to meet the specific needs of the Canada business units.
  • Manage the Software as a Service for digital, originations, and contract management, as well as integration (both API and batch).
  • Provide support for existing applications, ensuring high availability and reliability.
  • Ensure systems are built with security by design in mind and platforms running on current versions.
  • Oversee the development and implementation of robust data management and analytics solutions.
  • Ensure the effective use of data for business intelligence, reporting, and decision-making processes.
  • Implement regionally based on global data management strategy and associated architecture.
  • Manage the end-to-end lifecycle of digital products and services via SaaS solution, ensuring alignment with business objectives and customer needs.
  • Collaborate with product development teams to drive the innovation and enhancement of digital offerings.
  • Maintain the technology roadmap architecture for the Canada region, ensuring scalability, flexibility, sustainability, and alignment with business strategy.
  • Collaborate with global enterprise architecture team on recommendation of new technologies, methodologies, and frameworks to enhance the overall IT architecture.
  • Manage technology risk within Canada risk appetite.
  • Evaluate and manage relationships with external suppliers and vendors, ensuring the delivery of quality services and solutions.
  • Negotiate contracts and agreements to optimize costs and enhance service levels.
  • Manage the day-to-day relationship of the supplier, including incidents, performance metrics, and quality delivery enhancements.
  • Stay up to date on emerging technologies and industry trends, assessing their potential impact on the business.
  • Collaborate in innovation initiatives and pilot programs to enhance operational efficiency and customer experience.
  • Ensure compliance with regional and global regulations related to IT, cyber security, and data management.
  • Collaborate with security, legal, privacy, and compliance teams to address any regulatory requirements.
  • Develop and manage the IT budget for the Canada region, ensuring cost effectiveness and resource optimization.
  • Provide regular financial reports and forecasts on IT investments to senior management.
Requirements:
  • Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in a senior IT leadership role within the banking or financial services industry.
  • Strong understanding of banking operations, regulatory requirements, and industry best practices.
  • Excellent leadership and people management skills.
  • Ability to drive technology innovation, digital transformation, and crisis management.
  • Strong communication and interpersonal skills with the ability to engage with stakeholders at all levels.
  • Proven ability to work in a matrix and international environment.
Benefits:
  • Two working days per year volunteering for a local charity.
  • Remote working from home opportunities.
  • Flexible hours.
  • Career development opportunities: online learning, member development programs, Tuition reimbursement program.
  • Outstanding Medical, Dental, Vision, and Paramedical benefit programs.
  • Subsidized Gym membership programs.
  • Employee Referral program.
  • Open concept modern working environment.

DLL's wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

  • Connection – Build meaningful connections with other DLL members.
  • Health – Manage mental, emotional, and physical health.
  • Finance – Provide learning opportunities to help members achieve personal financial health.
  • Lifestyle – Maintain balance between work and life priorities.

There are things that matter to our members, and the wellbeing of our members matters to DLL.