Senior Administrator

1 month ago

Ottawa, Ontario, Canada CMHC Full time
About the Role

The Servicing team at CMHC is seeking a highly organized and detail-oriented Bilingual Senior Administrator to coordinate the day-to-day work related to servicing Multi-Unit mortgage loan insurance applications and Programs applications.

Key Responsibilities
  • Coordinate all activities, policies, and procedures related to the successful operation of the multi-unit servicing project/portfolio for assigned projects.
  • Coordinate operational requests with outsourced technical service providers and relevant processes.
  • Effectively manage and maximize the timely processing of requests.
  • Ensure all requests include necessary information to allow fulfillment within established parameters.
  • Create and maintain proper records and spreadsheets to track recoveries, revenues, and expenses and ensure application to appropriate budget lines, initiatives, contracts, or projects.
  • Contribute data, information, and analysis to senior colleagues and management.
  • Review and update account access, SharePoint administration, etc.
  • Monitor group mailbox and assign tasks, as required.
Requirements
  • A college diploma with at least two (2) years of relevant work experience in an administrative level position or an equivalent combination of education and relevant experience.
  • A strong knowledge in Business Administration and analytics.
  • Excellent organizational and time management skills enabling the balance of workloads and the prioritization of requests to meet deadlines with strong attention to detail.
  • The ability to function in a sophisticated technological environment using tools such as spreadsheets, databases, applications, as well as consolidation and reporting tools, such as the Microsoft Suite and PowerBI.
  • High level of interpersonal skills (tact, judgment, diplomacy, professionalism, political sensitivity) and the ability to communicate effectively (both oral and written).
  • A demonstrated ability to work independently with minimal supervision, as well as part of a team.
  • Bilingualism (English and French).
What We Offer
  • Annual Paid vacation.
  • Annual individual performance incentive.
  • Defined benefit pension plan.
  • Comprehensive group insurance plan to support your well-being from day one.
  • Support towards your personal and professional growth with training, mentorship, and more.
  • An inclusive workplace culture and environment.
  • While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.
About CMHC

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans, and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply.

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