Senior Application Service Analyst

6 days ago


Calgary, Alberta, Canada SMART Technologies Inc Full time
About the Role

SMART Technologies Inc is seeking a highly skilled and experienced Senior Application Service Analyst to join our team. As a key member of our organization, you will play a crucial role in the development, customization, and deployment of Microsoft Dynamics 365 Finance and Operations (D365 F&O).

Key Responsibilities
  • Development: Customize and extend the D365 F&O platform to meet unique business needs, utilizing X++ and other relevant technologies.
  • Functional Analysis: Work closely with business stakeholders to gather requirements, identify gaps, and offer solutions using best practices.
  • Integration: Develop and maintain integrations with external systems using standard APIs and custom integrations.
  • Optimization: Analyze business processes and provide recommendations for improvements using D365 F&O functionality.
  • Support: Provide technical and functional support for the D365 F&O system, including troubleshooting, performance tuning, and issue resolution.
  • Collaboration: Serve as a liaison between IS, finance, operations, and other departments to ensure smooth communication and project execution.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Equivalent experience will be considered.
  • Experience:
    • Minimum of 5 years of hands-on experience with Microsoft Dynamics 365 Finance and Operations (F&O).
    • Strong experience in X++ programming and D365 customization.
    • Proven experience performing functional analysis with a deep understanding of financial and operational processes.
    • Previous experience in integrating D365 F&O with other business systems.
  • Certifications: Microsoft certifications in Dynamics 365 F&O development and functional areas are highly preferred.
Skills and Competencies
  • In-depth knowledge: D365 Finance and Operations modules.
  • Strong understanding: Finance, supply chain, and other operational processes.
  • Proficiency: X++,.NET, C#, and other relevant technologies.
  • Ability: Create detailed technical and functional documentation.
  • Excellent communication skills: Verbal and written.
  • Strong analytical and problem-solving skills:
  • Ability to work: Independently and collaboratively within cross-functional teams.
What We Offer
  • Competitive salary and benefits package:
  • Flexible working hours and potential for remote work:
  • Opportunities for professional growth and career development:
  • Health and wellness programs:


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