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Retail Business Development Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Liquor Store Manager to join our team at Otter Co-op. As a key member of our retail operations team, you will be responsible for leading the day-to-day operations of our liquor store, providing strategic direction, and ensuring exceptional customer service.
Key Responsibilities:
- Oversee the daily operation and management of the liquor store, ensuring compliance with company policies and procedures.
- Provide leadership and coaching to team members, promoting a positive and motivated work environment.
- Develop and implement effective merchandising strategies to drive sales and improve customer engagement.
- Ensure the store's housekeeping, sanitation, and maintenance standards are met, and all programs are implemented and managed.
- Directly responsible for ensuring the store adheres to BCLDB operating guidelines and all government regulations.
- Attend and participate in commodity, leadership, and safety meetings.
- Directly responsible for team member relations, including hiring, training, and development, and performance management.
- Provide leadership in the areas of Occupational Health and Safety (OH&S).
- Contribute to the team in living the Corporate Values of Integrity, Community, and Excellence.
Requirements:
- 3-5 years of experience in progressive retail management positions with a proven successful track record.
- Liquor, retail, and/or guest service background preferred.
- Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and the ability to manage computer files efficiently.
- Solid basic math skills and ability to read and understand financial reports.
- Effective interpersonal, leadership, and communications skills.
- Self-starter with motivation and ability to work in a busy environment.
- Effective planning, organization, and time management skills.
- Strong critical thinking, analytical, and problem-solving skills.
- Demonstrate the ability to maintain relationships both internally and externally to support the organization.
- Enjoy working with the public and strive to provide a consistent and superior guest service experience.
- Must have open availability and be able to work a variety of shifts, 7 days a week, including early mornings, afternoons, late evenings, weekdays, weekends, and stat holidays.
- Valid Serving it Right Certificate required.
What We Offer:
- Competitive wages.
- Annual bonus program for all eligible team members.
- For eligible positions: comprehensive benefits package and an employer-matched pension plan.
- Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases.
- Co-op Membership with an annual dividend payment on qualified purchases.
- Education Assistance Program.
- Learning opportunities to grow and develop and to foster a culture of teamwork and innovation.
About Us:
Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley, and BC Interior since 1922. We operate multiple businesses, including food and pharmacy stores, liquor stores, feed mills, bulk petroleum facilities, and more. We are committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community, and Excellence.
