Senior Duty Manager

2 weeks ago


Vancouver, British Columbia, Canada KD Pizza & Samosa Factory Ltd Full time

Job Title: Senior Duty Manager

About the Role: As a Senior Duty Manager at KD Pizza & Samosa Factory Ltd, you will be responsible for overseeing the day-to-day operations of our dining services. This includes leading a team of staff who prepare and portion food, supervising food delivery and assembly, and addressing customer complaints.

Key Responsibilities:

  • Establish effective work schedules to meet customer demands
  • Supervise staff in food preparation, portioning, and delivery
  • Address customer complaints and concerns in a timely and professional manner
  • Work closely with the facilities team to ensure a clean and safe environment
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

  • 1-2 years of experience in a supervisory or management role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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