Senior Duty Manager
2 weeks ago
Job Title: Senior Duty Manager
About the Role: As a Senior Duty Manager at KD Pizza & Samosa Factory Ltd, you will be responsible for overseeing the day-to-day operations of our dining services. This includes leading a team of staff who prepare and portion food, supervising food delivery and assembly, and addressing customer complaints.
Key Responsibilities:
- Establish effective work schedules to meet customer demands
- Supervise staff in food preparation, portioning, and delivery
- Address customer complaints and concerns in a timely and professional manner
- Work closely with the facilities team to ensure a clean and safe environment
- Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
- 1-2 years of experience in a supervisory or management role
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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