Shipping Coordinator with CSR Support

4 weeks ago

Dartmouth, Canada Imperial Manufacturing Group Full time
Job Title: Shipping Coordinator with CSR Support

We are seeking a highly organized and detail-oriented Shipping Coordinator with CSR Support to join our team at Imperial Manufacturing Group. As a key member of our logistics team, you will be responsible for coordinating the receipt and shipment of goods, as well as providing exceptional customer service to our clients.

Responsibilities:
  • Coordinate the receipt and shipment of goods, including arranging and scheduling truck loads and communicating with vendors on delivery dates and missing or damaged products.
  • Manage back orders for the branch, run daily reports from Stonefield, and explore ways to decrease back-order reports.
  • Provide excellent customer service, including communicating with internal customers and setting expectations on delivery dates, and minimizing shipping errors.
  • Support the CSR role, providing and maintaining excellent customer service, and working closely with the CSR's, Sales, and Shipping teams.
  • Responsible for inventory cycle counts, counting and receiving freight into inventory, organizing and maintaining warehouse flow, staging orders ready for shipping, and unloading and loading trucks and couriers.
Requirements:
  • Experience with lift truck operations and/or having lift truck training would be an asset.
  • Knowledge or work experience with HVAC / Filtration or other industrial industries.
  • Intermediate computer skills required (Excel / Outlook).
  • Attention to details, proactive, self-motivated, energetic, customer-focused, and results-driven.
  • Excellent problem-solving abilities and organizational skills, with the ability to function in a deadline-oriented environment.
  • Able to demonstrate the ability to follow safe work practices.
  • Experience using electronic inventory control systems like Sage / ACCPAC / Simply Accounting (order processing, purchase orders, and invoicing).
What We Offer:
  • Competitive wages.
  • Benefits from day one.
  • RRSP with employer contribution.
  • Vacation, personal days, and a volunteer day.
  • Free parking.
  • Team activities such as pizza day, pot luck, etc.

Please note that only selected candidates will be contacted. Thank you for your interest in joining our team at Imperial Manufacturing Group.

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