Shipping Coordinator with CSR Support

4 weeks ago


Dartmouth, Canada Imperial Manufacturing Group Full time

Job Summary

We are seeking a highly skilled Shipping Coordinator with CSR support to join our team at Imperial Manufacturing Group. As a key member of our logistics team, you will be responsible for coordinating shipments, managing inventory, and providing exceptional customer service.

Key Responsibilities

  • Coordinate shipments and manage inventory levels to ensure timely delivery of products.
  • Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Work closely with the CSR team to ensure seamless communication and coordination of customer requests.
  • Manage backorders and resolve issues related to damaged or missing products.
  • Collaborate with the sales and shipping teams to ensure efficient and effective logistics operations.

Requirements

  • Experience in logistics, inventory management, or customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Intermediate computer skills, including Excel and Outlook.

About Us

Imperial Manufacturing Group is a leading manufacturer and supplier of heating, ventilation, and structural building products. We are committed to providing exceptional customer service and supporting the growth and development of our employees.



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