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Client Relationship Manager

1 week ago


Drummondville, Quebec, Canada Banque Nationale du Canada Full time

The Banque Nationale du Canada is a dynamic organization that fosters a positive employee experience. We believe in putting people first and creating a barrier-free workplace that is accessible to all employees.

Job Overview

We are seeking a Banking Advisor to join our team. As a Banking Advisor, you will be responsible for providing exceptional client service and support to our clients. This includes greeting clients, answering questions, helping clients use our banking applications, and listening to clients' needs.

You will work collaboratively with our team of experts to deliver a comprehensive range of financial services to our clients. Our team is committed to delivering high-quality service and building long-term relationships with our clients.

Key Responsibilities
  • Greet clients and answer questions
  • Help clients use our banking applications
  • Listen to clients' needs and resolve complex situations
  • Give advice and offer transaction solutions
  • Demonstrate the ability to build lasting business relationships

Skills and Qualifications:

  • A college diploma (DEC) or equivalent
  • Customer service experience, inclusive attitude, and openness to diversity
  • Positive attitude and empathy for clients
  • Interest in technology and skilled in sharing knowledge
  • Ability to adapt to different situations

Languages: French