Fitness Support Specialist
2 days ago
We are seeking a highly skilled and motivated Fitness Support Specialist to join our team at ABC Fitness. This role will be responsible for providing exceptional customer support to our clients, ensuring they have a world-class experience with our fitness-focused SaaS platform.
Key Responsibilities- Respond to customer inquiries and resolve issues related to our platform using our playbooks.
- Provide trial support and coach customers on how our platform can benefit their business.
- Evaluate customer feedback and escalate issues or feature requests to our product and development teams.
- 0-2+ years of customer service experience, preferably in the fitness industry.
- Proficiency in ZenDesk, Hubspot, and Slack.
- Fitness-related background or certification.
- A purpose-led company culture with a focus on employee well-being and growth.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A competitive salary range of $41,000 - $49,400 CAD annually, based on location and experience.
- A dynamic and supportive work environment with opportunities for professional growth and development.
At ABC Fitness, we value diversity, equity, and inclusion in all aspects of our organization. We strive to create an inclusive environment where employees feel valued and inspired to reach their full potential. If you are passionate about fitness and customer support, and thrive in a fast-paced and dynamic environment, we encourage you to apply.
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Fitness Coach
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Customer Support Specialist
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Fitness Coach
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Fitness Coach
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Customer Support Specialist
3 weeks ago
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Customer Support Specialist
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Customer Support Specialist
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Customer Support Coach
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Assistant Studio Manager
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Fitness Manager
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Customer Support Coach
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Toronto, Ontario, Canada ABC Fitness Full timeJob DescriptionINTRODUCTION:We are seeking a highly skilled and enthusiastic Customer Support Coach to join our team at ABC Fitness. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and their clients, ensuring they have a world-class experience with our fitness-focused SaaS platform,...
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Customer Support Experience Coordinator
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Toronto, Ontario, Canada ABC Fitness Full timeAbout ABC FitnessABC Fitness is a leading provider of software and related services for the fitness industry.We have built a reputation for excellence in support for clubs and their members, serving over 41 million members globally.As a fast-growing Software as a Service (SaaS) organization, we offer a comprehensive SaaS club management solution that enables...
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