Customer Support Coach
4 weeks ago
Job Summary
We are seeking a highly skilled and motivated Customer Support Coach to join our team at ABC Fitness. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and their members.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and chat
- Coach customers on how to get the most out of our Trainerize platform
- Escalate issues and feature requests to our product and development teams
- Stay up-to-date on the latest features and functionality of our platform
Requirements:
- Experience with customer service software such as Zendesk and Hubspot
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Passion for the fitness industry and a desire to help others achieve their goals
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to the latest fitness technology and tools
About ABC Fitness:
ABC Fitness is a leading provider of software and services to the fitness industry. We are committed to helping our clients achieve their goals and providing exceptional customer service to our members.
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