Customer Support Coach

4 weeks ago


Toronto, Ontario, Canada ABC Fitness Full time

Job Summary

We are seeking a highly skilled and motivated Customer Support Coach to join our team at ABC Fitness. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and their members.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and chat
  • Coach customers on how to get the most out of our Trainerize platform
  • Escalate issues and feature requests to our product and development teams
  • Stay up-to-date on the latest features and functionality of our platform

Requirements:

  • Experience with customer service software such as Zendesk and Hubspot
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Passion for the fitness industry and a desire to help others achieve their goals

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest fitness technology and tools

About ABC Fitness:

ABC Fitness is a leading provider of software and services to the fitness industry. We are committed to helping our clients achieve their goals and providing exceptional customer service to our members.



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