Sales Professional
1 month ago
Welcome to FloorBox, the Canadian leader in online sales of all types of floor coverings. Located in a historic building in the heart of downtown Sherbrooke, we are proud to serve our customers across Canada, whether they are individuals or industry professionals.
Your RoleAs a Sales Representative at FloorBox, you will be responsible for receiving and processing incoming requests from customers in the construction field, providing detailed information on our products and services while meeting their specific needs.
You will develop comprehensive, personalized, and tailored quotes to meet customer expectations, taking into account their requirements and specifications. You will facilitate the sales process by guiding customers throughout the journey, answering their questions, and overcoming potential objections, with the ultimate goal of concluding successful transactions.
You will cultivate lasting relationships with existing customers, actively explore cross-selling opportunities (up-selling), and identify new business opportunities. You will work closely with our internal teams, including logistics and customer service, to ensure effective coordination and maximum customer satisfaction.
You will understand customer needs, anticipate market trends, and adapt to industry developments.
Requirements- Sales and customer service experience in a relevant field (telecommunications, retail, etc.)
- Communication skills and listening skills
- English French bilingualism
- Autonomy and resourcefulness
- Comfort with a computerized environment
- Ability to maintain good interpersonal relationships
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