Sales Manager

2 months ago


Sherbrooke, Canada Marriott International, Inc Full time

**Additional Information** Hybrid position - Must be available for travel to Sherbrooke
**Job Number** 24150148
**Job Category** Sales & Marketing
**Location** Delta Hotels Sherbrooke Conference Centre, 2685 Rue King Ouest, Sherbrooke, QC, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Handles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

**CANDIDATE PROFILE**

**Education and Experience**

**Required**:

- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

**Preferred**:

- Large group sales experience.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales.
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
- Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals.
- Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.
- Develops group sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.
- Assists with selling, implementation, and follow-through of group sales promotions.
- Attends pre
- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
- Provides accurate, complete, and effective turnover to Event Management.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Conducts site inspections, as required.
- Monitors same day selling procedures to maximize room revenue and control hotel occupancy.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Performs other duties, as assigned, to meet business needs.

**Building Successful Relationships**
- Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building



  • Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Management and Sales Expert to lead our team in Sherbrooke. In this role, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Develop and implement sales strategies to achieve revenue targets.Conduct performance reviews and provide training...

  • Regional Sales Manager

    5 months ago


    Sherbrooke, Canada Motrec International Full time

    Motrec International, a global leader in the design and manufacturing of electric industrial vehicles, is looking for a dynamic and motivated Regional Sales Manager (RSM) to join our team. Based in Sherbrooke headquarter, the RSM will be responsible for developing and driving sales in the assigned territory while maintaining and strengthening relationships...


  • Sherbrooke, Canada Leon's Full time

    Overview: Leon’s is an iconic Canadian company that has supported Canadian families for more than a century. We provide the products that transform a residence into a home. We are proud of our history and proud of the amazing team of associates who have worked hard to make Leon’s a household name, and the envy of our competitors. Let us help you...

  • Sales Unit Manager

    2 months ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...

  • Sales Unit Manager

    2 months ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...

  • District Sales Manager

    2 months ago


    Sherbrooke, Quebec, Canada BRP Full time

    About the RoleWe are seeking a highly motivated and experienced sales professional to join our team as a District Sales Manager. As a key member of our sales team, you will be responsible for driving sales growth and revenue in our district.Key ResponsibilitiesDevelop and execute a sales strategy to achieve district sales targets by engaging with our dealers...

  • Retail Sales Manager

    2 weeks ago


    Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals in Sherbrooke is seeking a Sales Supervisor to lead our sales team and drive store performance. Key responsibilities include overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales team to achieve sales targets.Provide training and coaching to sales...


  • Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    Job Title: Sales SupervisorbeBee Professionals in Sherbrooke is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store.Key Responsibilities:Oversee daily sales operations and ensure the team delivers top-notch customer service.Provide training and coaching to sales associates to enhance their skills and...


  • Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    Job Title: Sales SupervisorbeBee Professionals in Sherbrooke is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store.Key Responsibilities:Oversee daily sales operations and ensure the team delivers top-notch customer service.Provide training and coaching to sales associates to enhance their skills and...

  • Regional Sales Manager

    5 months ago


    Sherbrooke, Canada Motrec International Full time

    **Primary Role** As a Regional Sales Manager (RSM), you will play a key role in setting and achieving daily and long-term sales goals and practices within your territory. Reporting to the Director of Sales and Business Development, you will contribute to the company's efforts in maintaining and expanding its customer base by charting the course towards...

  • Sales Unit Manager

    2 months ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...

  • Sales Unit Manager

    2 months ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...

  • Sales Unit Manager

    3 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...

  • Sales Unit Manager

    3 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...

  • Sales Unit Manager

    3 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...

  • Sales Unit Manager

    3 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...

  • Sales Unit Manager

    3 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...

  • Sales Unit Manager

    4 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...

  • Sales Unit Manager

    4 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...

  • Sales Unit Manager

    3 weeks ago


    Sherbrooke, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...