Sales Manager

3 months ago

Sherbrooke, Canada Marriott International, Inc Full time

**Additional Information** Hybrid position - Must be available for travel to Sherbrooke
**Job Number** 24150148
**Job Category** Sales & Marketing
**Location** Delta Hotels Sherbrooke Conference Centre, 2685 Rue King Ouest, Sherbrooke, QC, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Handles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

**CANDIDATE PROFILE**

**Education and Experience**

**Required**:

- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

**Preferred**:

- Large group sales experience.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales.
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
- Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals.
- Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.
- Develops group sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.
- Assists with selling, implementation, and follow-through of group sales promotions.
- Attends pre
- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
- Provides accurate, complete, and effective turnover to Event Management.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Conducts site inspections, as required.
- Monitors same day selling procedures to maximize room revenue and control hotel occupancy.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Performs other duties, as assigned, to meet business needs.

**Building Successful Relationships**
- Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building

  • Floor Sales Manager

    3 weeks ago

    Sherbrooke, Quebec, Canada Decathlon Canada Inc Full time

    Job Title: Floor Sales ManagerAt Decathlon Canada Inc, we are seeking a highly motivated and organized Floor Sales Manager to join our team. As a key member of our sales floor team, you will be responsible for supervising staff, hiring and training new employees, and managing inventory. Your excellent communication and leadership skills will enable you to...

  • Management and Sales Expert

    1 month ago

    Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Management and Sales Expert to lead our team in Sherbrooke. In this role, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Develop and implement sales strategies to achieve revenue targets.Conduct performance reviews and provide training...

  • District Sales Manager

    20 hours ago

    Sherbrooke, Canada BRP Full time

    The district sales manager reports to the regional sales manager. You will be responsible for managing business relationships with the independent dealers in your territory with respect to sales, marketing, distribution and development, in order to increase profits from Sea-Doo, Ski-Doo and Can-Am products in the encompassing district. **YOU’LL HAVE THE...

  • Regional Sales Manager

    5 months ago

    Sherbrooke, Canada Motrec International Full time

    Motrec International, a global leader in the design and manufacturing of electric industrial vehicles, is looking for a dynamic and motivated Regional Sales Manager (RSM) to join our team. Based in Sherbrooke headquarter, the RSM will be responsible for developing and driving sales in the assigned territory while maintaining and strengthening relationships...

  • Sales Manager in Training

    2 months ago

    Sherbrooke, Canada Leon's Full time

    Overview: Leon’s is an iconic Canadian company that has supported Canadian families for more than a century. We provide the products that transform a residence into a home. We are proud of our history and proud of the amazing team of associates who have worked hard to make Leon’s a household name, and the envy of our competitors. Let us help you...

  • Retail Sales Manager

    1 month ago

    Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals in Sherbrooke is seeking a Sales Supervisor to lead our sales team and drive store performance. Key responsibilities include overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales team to achieve sales targets.Provide training and coaching to sales...

  • District Sales Manager

    20 hours ago

    Sherbrooke, Canada BRP Full time

    The district sales manager reports to the regional sales manager. You will be responsible for managing business relationships with the independent dealers in your territory with respect to sales, marketing, distribution and development, in order to increase profits from Sea-Doo, Ski-Doo and Can-Am products in the encompassing district. YOU’LL HAVE THE...

  • Sales Operations Manager

    2 months ago

    Sherbrooke, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    Job Title: Sales SupervisorbeBee Professionals in Sherbrooke is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store.Key Responsibilities:Oversee daily sales operations and ensure the team delivers top-notch customer service.Provide training and coaching to sales associates to enhance their skills and...

  • Regional Sales Manager

    6 months ago

    Sherbrooke, Canada Motrec International Full time

    **Primary Role** As a Regional Sales Manager (RSM), you will play a key role in setting and achieving daily and long-term sales goals and practices within your territory. Reporting to the Director of Sales and Business Development, you will contribute to the company's efforts in maintaining and expanding its customer base by charting the course towards...

  • Strategic Sales Program Manager

    1 week ago

    Sherbrooke, Canada BRP Full time

    About the RoleWe are seeking a highly motivated and experienced Strategic Sales Program Manager to join our team. As a key member of our sales operations team, you will be responsible for driving business growth through effective sales program management.Job DescriptionThe successful candidate will have a strong background in sales support or order...

  • Floor Sales Manager

    2 weeks ago

    Sherbrooke, Quebec, Canada Decathlon Canada Inc Full time

    Job Title: Floor Sales ManagerWe are seeking a highly motivated and organized individual to fill the role of Floor Sales Manager at Decathlon Canada Inc. In this position, you will be responsible for leading our retail team and ensuring exceptional customer service.Job Description:This is a permanent full-time opportunity working 80 hours...

  • Sales & Operations Planning Manager

    5 months ago

    Sherbrooke, Canada BRP Full time

    We are looking for a Sales Planning Operations Manager who will report to the Director of Global Sales Planning - Parts, Accessories and Apparel, and who’ll be tasked with executing the Sales and Operations Planning (S&OP) process and overseeing both the Sales and Operations Execution (S&OE) process, as well as the Order to Delivery (OTD) process for our...

  • Pa&a District Sales Manager

    6 months ago

    Sherbrooke, Canada BRP Full time

    We are looking for a district sales manager for parts, accessories and apparel who will report to the zone Leader, and who’ll be tasked with managing a group of dealers to deliver dollar-per-unit growth by product line through successful wholesale. As part of your role, you’ll be influencing dealer retail activities through in-store parts, accessories...

  • Sales Executive

    5 months ago

    Sherbrooke, Canada Marriott International, Inc Full time

    **Additional Information** Hybrid **Job Number** 24057219 **Job Category** Sales & Marketing **Location** Delta Hotels Sherbrooke Conference Centre, 2685 Rue King Ouest, Sherbrooke, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Handles customer inquires and acts...

  • BRP | District Sales Manager | sherbrooke, qc

    9 hours ago

    sherbrooke, Canada BRP Full time

    The district sales manager reports to the regional sales manager. You will be responsible for managing business relationships with the independent dealers in your territory with respect to sales, marketing, distribution and development, in order to increase profits from Sea-Doo, Ski-Doo and Can-Am products in the encompassing district. YOU’LL HAVE THE...

  • Sales Representative

    2 weeks ago

    Sherbrooke, Quebec, Canada Spencer Gifts - Spirit Halloween Full time

    Job Summary: The Sales Associate will support the Store Management Team in the setup, merchandising, and teardown of a seasonal store. The role requires maintaining Guest Services as per Company Standards and generating sales.Key Responsibilities:Support Store Management Team in store setup, merchandising, and teardown.Maintain Guest Services as per Company...

  • Sales Representative

    4 weeks ago

    Sherbrooke, Canada FxV Solution Full time

    We are seeking a highly motivated and results-driven Sales Representative to promote and sell our personalized training plans. This position is fully commission-based, offering an income opportunity directly tied to your performance. You will be responsible for managing your own schedule to maximize results.Key Responsibilities:Lead Generation and...

  • Sales Consultant

    4 weeks ago

    Sherbrooke, Canada FxV Solution Full time

    We are seeking a dynamic and self-motivated Sales Consultant to promote and sell our personalized services. This position is fully commission-based, offering an income opportunity directly tied to your performance. You will be responsible for managing your own schedule to maximize results. Responsibilities: Lead Generation and Management: Identify and...

  • Unit Manager, Sales

    6 months ago

    Sherbrooke, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Sales Representative

    2 weeks ago

    Sherbrooke, Canada FxV Solution Full time

    We are seeking a highly motivated and results-driven Sales Representative to promote and sell our personalized services in the fitness industry.Job SummaryFxV Solution is a dynamic company looking for an exceptional Business Development Specialist to join our team. As a Sales Representative, you will be responsible for identifying and engaging potential...