Claims Service Representative Full-Time Position Mississauga

3 days ago


Mississauga, Ontario, Canada Xpera Full time

**Job Title:** Claims Service Representative Full-Time Position Mississauga

Company Overview

Xpera is a leading insurance services company seeking a skilled Claims Service Representative to join our team in Mississauga. As a Claims Service Representative, you will be responsible for providing exceptional customer service to policyholders who are calling to report insurance claims.

Salary and Benefits

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. This is a full-time opportunity with 37.5 hours of work per week. Xpera offers a competitive benefits package, including health and dental insurance, retirement savings plan, and paid time off.

Job Description

The Claims Service Representative will be responsible for:

  • Providing personalized customer service to policyholders who are calling to report insurance claims
  • Documenting initial loss details and activities to ensure timely and service-oriented disposition of calls
  • Making determinations based on protocol if immediate adjuster attention is required and coordinating with vendors as needed
Required Skills and Qualifications

To be successful in this role, you will need:

  • A post-secondary education
  • Minimum 1 year administrative experience
  • Knowledge of the insurance industry or related experience preferred
  • Strong computer and telephone skills with an aptitude/ability to learn
  • Effective communication skills both written and verbal in English and French
  • Attention to detail
Benefits

Xpera offers a range of benefits to support your physical and mental well-being, including:

  • Health and dental insurance
  • Retirement savings plan
  • Paid time off
Others

Xpera welcomes applications from people with disabilities and offers accommodations throughout the recruitment and assessment process. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.



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