Bilingual Claims Service Representative
1 week ago
We are seeking a skilled Bilingual Claims Service Representative to join our team in Mississauga. As a key member of our claims creation process, you will provide exceptional customer service and play a crucial role in responding to new claim reports.
Responsibilities- Field and enter new claims reports received via email, telephone, and fax.
- Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.
- Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
- Manage and distribute incoming email communication from seven zonal email boxes.
- Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
- Post-secondary education
- Insurance industry experience/exposure preferred
- Minimum 3 years' experience in a customer service/support role required
- Bilingual in English and French is required
This full-time position requires strong organizational skills, excellent communication skills, and the ability to work well under pressure. You will be part of a dynamic team and have the opportunity to grow and develop your skills.
What We OfferWe offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits and opportunities for professional growth.
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Bilingual Claims Service Representative
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Bilingual Claims Service Representative
4 weeks ago
Mississauga, Ontario, Canada Xpera Full timeJob SummaryAs a Bilingual Claims Service Representative, you will provide exceptional customer service and play a crucial role in the claims creation process. Your responsibilities will include fielding and entering new claims reports, triaging new claim notices, and identifying the immediate needs and requirements of incoming new losses.Key...
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