Senior Claims Representative Commercial
3 weeks ago
We are seeking a highly skilled and experienced Senior Claims Representative Commercial to join our team at Definity. As a key member of our claims team, you will be responsible for providing exceptional claims service to our customers, managing complex and commercial auto claims, and ensuring all claims are promptly and fully investigated.
Key Responsibilities- Provide prompt, courteous, accurate, and fair claims service to all customers, internal and external
- Manage complex and/or commercial auto claims
- Fully explain the claim process to all customers in a way they'll easily understand
- Interpret and apply policy wordings to determine appropriate coverage under a customer's policy
- Ensure all claims are promptly and fully investigated, collaborating with fraud investigators when necessary
- Work with the customer, broker, and preferred vendors to determine the best way to resolve the claim
- Maintain detailed file records by entering pertinent data into the appropriate systems
- Process claims payments within your authority level
- Initiate salvage and subrogation procedures on assigned claims
- Achieve the targeted number of assigned claims per year, while living our core values and meeting competencies
- Achieve and maintain a file disposition rate of 100% on a monthly basis
- Whether you're dealing with customers or co-workers, you're always professional, friendly, and courteous
- Preferably, you have a University degree in any discipline or a college diploma or the CIP designation
- Minimum of 3 years experience handling automobile physical damage claims of moderately complex to complex in nature
- Advanced knowledge of claims processes and procedures, including experience in both tort and DCPD provinces
- You excel under and are comfortable with change
- A demonstrated ability to work efficiently in a high volume, fast-paced environment
- Strong analytical and decision-making skills-detail-oriented and highly organized
- A high proficiency with Windows-based programs with excellent keyboarding skills
- You are team-oriented - you value collegiality and accomplishing goals together
- You're an excellent communicator (written and verbal) and an even better listener
- An active license in the provinces of New Brunswick and Prince Edward Island (or the ability to obtain) is an asset
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
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Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob SummaryWe are seeking a highly skilled Claims Representative - Commercial to join our team at Definity. As a key member of our claims team, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolutions.Key ResponsibilitiesProvide prompt, courteous, and accurate claims service to...
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Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob SummaryWe are seeking a highly skilled Claims Representative - Commercial to join our team at Definity. As a key member of our claims team, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolutions.Key ResponsibilitiesProvide prompt, courteous, and accurate claims service to...
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Senior Auto Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolutions.Key Responsibilities:Provide prompt,...
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Senior Auto Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolutions.Key Responsibilities:Provide prompt,...
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Senior Auto Claims Representative
3 weeks ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolutions.Key Responsibilities:Provide prompt,...
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Senior Auto Claims Representative
3 weeks ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolutions.Key Responsibilities:Provide prompt,...
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Senior Auto Claims Representative
4 weeks ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you'll be responsible for providing exceptional service to our customers, managing complex claims, and ensuring timely and fair resolutions.Key Responsibilities:Provide prompt,...
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Senior Auto Claims Representative
4 weeks ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you'll be responsible for providing exceptional service to our customers, managing complex claims, and ensuring timely and fair resolutions.Key Responsibilities:Provide prompt,...
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Senior Auto Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you'll be responsible for providing exceptional service to our customers, managing complex claims, and ensuring timely and fair resolutions.Key Responsibilities:Provide prompt,...
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Senior Auto Claims Representative
2 weeks ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you will be responsible for providing exceptional service to our customers, managing complex claims, and ensuring that all claims are promptly and fully investigated.Key...
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Senior Auto Claims Representative
2 weeks ago
Mississauga, Ontario, Canada Definity Full timeJob Title: Senior Auto Claims RepresentativeAt Definity, we're seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you will be responsible for providing exceptional service to our customers, managing complex claims, and ensuring that all claims are promptly and fully investigated.Key...
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Senior Claims Representative
1 week ago
Mississauga, Ontario, Canada Definity Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Claims Representative to join our team at Definity. As a key member of our claims team, you will be responsible for providing exceptional claims service to our customers, managing complex and commercial auto claims, and ensuring that all claims are promptly and fully investigated.Key...
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Senior Auto Claims Representative
5 days ago
Mississauga, Ontario, Canada Definity Full timeAuto Claims Representative Job SummaryWe are seeking a skilled Auto Claims Representative to join our team at Definity. As an Auto Claims Representative, you will be responsible for providing prompt, courteous, and accurate claims service to our customers.Key Responsibilities:Manage complex and/or commercial auto claimsProvide detailed explanations of the...
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Senior Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob SummaryWe are seeking a highly skilled and experienced Claims Representative to join our team at Definity. As a key member of our claims team, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolution of claims.Key ResponsibilitiesProvide prompt and courteous claims service to...
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Senior Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob SummaryWe are seeking a highly skilled and experienced Claims Representative to join our team at Definity. As a key member of our claims team, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolution of claims.Key ResponsibilitiesProvide prompt and courteous claims service to...
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Senior Auto Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full time{"h2": "Auto Claims Representative Job Summary", "p": "At Definity, we're seeking a skilled Auto Claims Representative to join our team. As a key member of our claims department, you'll be responsible for providing exceptional customer service, managing complex claims, and ensuring timely resolutions. If you're a detail-oriented, analytical professional with...
-
Senior Auto Claims Representative
1 month ago
Mississauga, Ontario, Canada Definity Full timeJob SummaryWe are seeking a highly skilled and experienced Auto Claims Representative to join our team at Definity. As a key member of our claims team, you will be responsible for providing exceptional customer service, managing complex claims, and ensuring timely and fair resolutions.Key ResponsibilitiesProvide prompt and courteous claims service to...
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Commercial Claims Specialist
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Mississauga, Ontario, Canada Gallagher Full timeJob Title: Commercial Claims SpecialistAbout the RoleGallagher is seeking a highly skilled Commercial Claims Specialist to join our team in the Ontario Region. As a key member of our Claims Team, you will provide exceptional claims service and advocacy to our clients, maintaining and exceeding the service standards of the Gallagher Claims division.Key...
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Commercial Claims Specialist
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Mississauga, Ontario, Canada Gallagher Full timeJob Title: Commercial Claims SpecialistAbout the RoleGallagher is seeking a highly skilled Commercial Claims Specialist to join our team in the Ontario Region. As a key member of our Claims Team, you will provide exceptional claims service and advocacy to our clients, maintaining and exceeding the service standards of the Gallagher Claims division.Key...
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Mississauga, Ontario, Canada Definity Full timeAbout the RoleDefinity is seeking a highly skilled Senior Auto Claims Representative to join our team. As a key member of our claims department, you will play a critical role in ensuring that our customers receive prompt, courteous, and fair claims service.Key ResponsibilitiesClaims Handling: Manage complex and commercial auto claims, providing clear...
