Commercial Claims Specialist

2 weeks ago


Mississauga, Ontario, Canada Gallagher Full time
Job Title: Commercial Claims Specialist

About the Role

Gallagher is seeking a highly skilled Commercial Claims Specialist to join our team in the Ontario Region. As a key member of our Claims Team, you will provide exceptional claims service and advocacy to our clients, maintaining and exceeding the service standards of the Gallagher Claims division.

Key Responsibilities

  • Intake and reporting of new commercial claims to insurance companies
  • Providing claims counselling to insureds in a professional and compassionate manner
  • Advocating on claims, as needed, on behalf of clients with insurers
  • Data input using the EPIC Broker Management System
  • Maintaining, coordinating, and updating client documents, including Word summaries and Excel spreadsheets
  • Leading claim analysis meetings with commercial clients and/or Client Solutions Team
  • Collaborating with Loss Control Adjusters to establish or modify existing programs
  • Liaising between insured and insurance carrier during settlement negotiations, as required
  • Documenting and acting on incoming communication in a timely fashion
  • Attending occasional client meetings within the GTA, as requested by management
  • Mentoring new team members and facilitating onboarding within the claims department
  • Attending company-sponsored seminars and educational activities to maintain product knowledge and expertise

About You

We are looking for a highly motivated and experienced Claims Adjusting professional or Commercial Broker with Claims Advocacy experience. RIBO, CAIB, CIP designations are an asset, as are courses completed towards designations. Prior Commercial Insurance and/or Claims experience is required. You will possess excellent verbal and written communication skills, with the ability to multi-task between various tasks, projects, and deadlines. Proficiency in Microsoft Office products and experience with EPIC and/or an electronic filing system are also an asset.

What We Offer

Gallagher offers a competitive salary, great teams, and exciting career opportunities. Our benefits package includes flexible medical and dental coverage, life insurance options, retirement savings, and more. We also offer educational expense reimbursement, employee assistance programs, discounted gym membership, and flexible work arrangements.


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