Front Desk Associate

4 days ago


Fort St John, Canada Canada's Best Value Inn Full time
Job Description

We are seeking a Front Desk Associate to join our team at Canada's Best Value Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

Responsibilities:
  • Guest Services: Register arriving guests and assign rooms, process group arrivals and departures, take, cancel and change room reservations, provide information on hotel facilities and services, and assist with special needs.
  • Clerical Duties: Answer telephone and relay telephone calls and messages, perform clerical tasks such as faxing, filing, and photocopying.
  • Operations: Follow emergency and safety procedures, calculate charges, and receive payments.
Requirements

To be successful in this role, you must have excellent communication and interpersonal skills, be able to work well under pressure, and possess basic math skills.

Education and Experience:
  • A secondary (high) school graduation certificate is required. Experience an asset.
Benefits

We offer a competitive salary of $40,000 - $55,000 per year, depending on experience. Benefits include 4 weeks paid vacation, 8 statutory holidays, and a comprehensive health and dental plan.


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