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TD Insurance, Bilingual Claims Adjuster
2 months ago
At TD Insurance, we're committed to providing exceptional service to our clients. As a Residential Field Claims Adjuster, you'll play a critical role in ensuring that our clients receive the support they need in their moments of need.
Responsibilities- Provide personalized service to clients, ensuring timely follow-ups and effective communication.
- Manage and settle residential claims in accordance with operational standards, balancing the needs of the client and the insurer.
- Conduct on-site inspections, scoping damages and assigning contractors or suppliers as required.
- Analyze information gathered to determine coverage and make informed decisions.
- Collaborate with internal and external colleagues to develop and implement effective solutions.
- Stay up-to-date with industry developments and best practices through ongoing training and accreditation.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Thorough knowledge of home insurance policy coverage and claims adjudication.
- Experience in handling structural building damage claims and residential construction procedures.
- Proficiency in both French and English, with the ability to communicate effectively with clients and colleagues.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Ability to work independently and as part of a team, with a positive and professional demeanor.
- Valid AMF claims adjuster license and a clear Drivers Abstract.
As part of TD Bank Group, one of Canada's largest financial institutions, TD Insurance is committed to providing exceptional service to our clients. We offer a wide range of products, including General Insurance and Life and Health, and are dedicated to making a positive impact in the communities we serve.
Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals. This includes a competitive salary, variable compensation, and a range of benefits, including health and well-being programs, savings and retirement plans, and career development opportunities.