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IT Support Specialist

2 months ago

Brampton, Ontario, Canada Khalsa IT Services Full time
Khalsa IT Services is seeking a skilled IT Support Specialist to join our team. As a Technical Support Analyst, you will be responsible for providing top-notch technical assistance to our clients. Your primary duties will include responding to user inquiries, researching and implementing solutions, and providing training and advice to users. You will also be responsible for maintaining a problems and solutions log, participating in the redesign of applications, and providing business systems, network, and Internet support. If you have a passion for technology and excellent communication skills, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Respond to user inquiries and provide technical assistance
* Research and implement solutions to user problems
* Provide training and advice to users
* Maintain a problems and solutions log
* Participate in the redesign of applications
* Provide business systems, network, and Internet support

**Requirements:**

* College/CEGEP education
* 1 year to less than 2 years of experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

**What We Offer:**

* Competitive salary
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.