Senior Workforce Management Consultant
6 days ago
Job Title: Lead WFM Consultant
Job Type: Contract
Company: CB Canada
About the Job:
We are seeking a highly skilled Lead WFM Consultant to join our team. As a Lead WFM Consultant, you will participate in all stages of the implementation lifecycle, including discovery, configuration, testing, deployment, and post-go-live support.
Responsibilities:
- Gather customer requirements and configure the WFM solution to meet documented customer requirements.
- Set and manage customer expectations, provide guidance to associate consultants, and identify risks and communicate issues to the Project Manager.
- Deliver Organizational Readiness consulting in support of the Organizational Readiness toolkit.
- Document and validate customer's business requirements and map to functionality.
- Configure application to meet customer's documented business requirements.
- Conduct consulting sessions (on the phone and in-person) and document with meeting minutes.
- Attend internal project meetings and provide status on progress of activities and deliverables.
- Provide customers with follow-up consulting and general assistance in areas of expertise.
- Work with customers to implement Organizational Readiness best practices in preparation for rollout of the solution.
Qualifications:
- Experience in HCM / Workforce Management (WFM) application consulting.
- Experience in change management an asset.
- Experience with software in a SaaS / Cloud computing environment, including experience with HRIS Systems.
- Basic understanding of relational databases and SQL.
- Experience with one or more of the following applications: SAP, Workday, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Ceridian.
- Ability to effectively implement an HRIS module or similar end-to-end solution.
- Understanding of common human capital management (HCM) business practices.
- Understanding of different industries and how implementation best practices apply to the customer's business practices.
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