Dining Room Operations Manager

1 month ago


Kitchener, Ontario, Canada Aspira Doon Village Retirement Living Full time
About the Role

We are seeking a highly skilled and experienced Dining Room Manager to join our team at Aspira Doon Village Retirement Living. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our dining room, ensuring that our residents receive exceptional service and a high-quality dining experience.

Key Responsibilities
  • Support and monitor the efficacy of all food and beverage activities within the residence to align with Aspira standards and expectations for hospitality-style dining services
  • Responsible for overseeing all aspects of management related to dining room servers, including recruitment, orientation, supervision and performance evaluation, aimed at maintaining high productivity levels
  • Conduct training and education sessions on hospitality-style dining service to ensure that team members are proficient in providing excellent service to residents
  • Assist with meal service by performing server duties as needed
  • Report supply and procurement requirements to the General Manager
  • Manage staffing levels for dining room within the allocated budget
  • Assist in planning and organizing external marketing events and ensure that all dining room and
Requirements
  • Graduated from high school and completed coursework in hospitality service management, guest relations, service excellence, or a related field
  • Brings two years of experience in fine dining, catering service or hospitality within hotels and restaurants
  • Has a valid Safe Food Handling and Smart Serve certificate
  • You have strong people skills that can guide, motivate and supervise a diverse team while also being able to delegate tasks effectively
  • Can demonstrate patient, understanding, and able to connect with both residents and their families
  • You are able to think quickly, adapt to changing situations, and resolve issues efficiently
  • Possess effective organizational and time management skills to handle multiple tasks, manage budgets and ensure the smooth operation of the department
About Us

At Aspira Doon Village Retirement Living, we are committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience.

You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province.



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