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Rooms Operations Manager

2 months ago


Kitchener, Ontario, Canada EightSix Network Full time

Job Summary

We are seeking a highly skilled Rooms Operations Manager to join our team at Delta Hotels Waterloo. As a key member of our management team, you will be responsible for overseeing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping.

Key Responsibilities

  • Assist in managing the execution of all operations in the rooms area departments
  • Lead a team of staff to meet or exceed property goals
  • Monitor compliance with standards and procedures
  • Strive to continually improve guest and employee satisfaction
  • Maximize the financial performance of the department

Requirements

  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area

What We Offer

Delta Hotels Waterloo offers a competitive salary range of $53,000 to $67,000 annually, as well as a comprehensive benefits package and opportunities for career growth and development.

About Us

Delta Hotels Waterloo is a part of Marriott International, a global hospitality company with a portfolio of brands that includes Delta Hotels. We are committed to providing a seamless travel experience that meets the needs of our guests, and we are seeking a talented and dedicated individual to join our team.