Resident Experience Specialist

4 weeks ago


Calgary, Alberta, Canada Hazelview Properties Full time

About the Role

We are seeking a highly motivated and customer-focused Resident Services Specialist to join our team at Hazelview Properties. As a key member of our community, you will be responsible for providing exceptional service to our residents, fostering a positive living environment, and promoting our Story of Home brand.

Key Responsibilities

  • Provide personalized and extraordinary service to residents, responding to their needs and concerns in a timely and professional manner.
  • Act as a brand ambassador, promoting our Story of Home culture and values to residents, colleagues, and partners.
  • Collaborate with internal teams to resolve resident issues, improve processes, and enhance the overall resident experience.
  • Develop and maintain relationships with residents, building trust and rapport through effective communication and empathy.
  • Stay up-to-date on company policies, procedures, and initiatives, ensuring seamless execution and resident satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge, driving continuous improvement and excellence.

What We Offer

A Total Rewards package, including:

  • Competitive base salary
  • Paid vacation and sick leave
  • Health and dental benefits package
  • Bonus eligibility
  • Employee recognition programs
  • Learning and growth opportunities
  • Additional paid time off
  • Uniform provided

About Hazelview Properties

Hazelview Properties is a leading provider of rental living experiences, dedicated to creating value for people and places. Our Story of Home brand represents a commitment to fostering happy, healthy, thriving communities where we operate. We believe that apartments are more than bricks and mortar – they are an experience.

Our Core Values

  • Trust
  • Ambition
  • Collaboration
  • Ownership Mindset
  • Having Fun

Why Join Us?

At Hazelview Properties, we value diversity, equity, and inclusion, creating a workplace where individual experiences and collective layers of difference are brought together to achieve greatness. We invest in our people, building and nurturing a culture that is diverse, equitable, and inclusive. Join our team and be part of a dynamic organization that is shaping the future of rental living.



  • Calgary, Alberta, Canada Hazelview Properties Full time

    About the RoleWe are seeking a highly motivated and customer-focused Resident Services Specialist to join our team at Hazelview Properties. As a key member of our community, you will be responsible for providing exceptional service to our residents, fostering a positive living environment, and promoting our Story of Home brand.Key ResponsibilitiesProvide...


  • Calgary, Alberta, Canada Hazelview Properties Full time

    About the RoleWe are seeking a highly motivated and customer-focused Resident Services Specialist to join our team at Hazelview Properties. As a key member of our community, you will be responsible for providing exceptional service to our residents, fostering a positive living environment, and promoting our Story of Home brand.Key ResponsibilitiesProvide...


  • Calgary, Alberta, Canada Hazelview Properties Full time

    WHO YOU AREWe seek individuals who embody a passion for delivering exceptional service and are driven to create lasting resident experiences. As a key member of our team, you will work collaboratively to provide personalized support and foster a culture of mutual respect and excellence.WHAT DO YOU NEED TO BE SUCCESSFUL?3-5 years' experience in a customer...


  • Calgary, Alberta, Canada Hazelview Properties Full time

    WHO YOU AREWe look for individuals who share a passion for delivering exceptional customer experiences and are committed to creating memorable moments for our residents. They provide a personalized and extraordinary experience while working collaboratively as part of a team that values mutual respect, collaboration, and high service standards.If you're a...


  • Calgary, Alberta, Canada Hazelview Properties Full time

    WHO YOU AREWe seek individuals who embody a passion for delivering exceptional service and are driven to create a personalized experience for our residents. As a key member of our team, you will work collaboratively to foster a culture of mutual respect, collaboration, and exceptional service standards.If you are a customer service professional with a...


  • Calgary, Alberta, Canada Hazelview Properties Full time

    WHO YOU AREWe seek individuals who embody a passion for delivering exceptional service and are driven to create lasting resident experiences. As a key member of our team, you will work collaboratively to provide personalized support and foster a culture of mutual respect and exceptional service standards.If you are a customer service professional with a...


  • Calgary, Alberta, Canada Prosperity Workforce Solutions Full time

    The Role:The Nutrition Specialist - Long Term Care Residency will be a key member of our care team. Working closely with residents, families, staff, and management, this specialist will provide essential nutrition knowledge and expertise to help residents achieve optimal health and prevent nutrition-related diseases.Key Responsibilities:Conduct thorough...


  • Calgary, Alberta, Canada Verve Senior Living Full time

    Key ResponsibilitiesWe are seeking a highly motivated and detail-oriented Dining Service Attendant to join our team at Verve Senior Living. As a Dining Service Attendant, you will play a critical role in providing exceptional dining experiences for our residents.Key Responsibilities:Serve meals in the dining room to residents and guests, ensuring that the...


  • Calgary, Alberta, Canada espy experience inc Full time

    About the RoleWe are seeking a skilled Fashion Product Specialist to join our team at Espy Experience Inc.Job DescriptionEducation: A college diploma or CEGEP certificate is required, preferably in a field related to fashion or design.Experience: While not mandatory, relevant work experience in the fashion industry would be an asset.Key ResponsibilitiesSell...


  • Calgary, Alberta, Canada Verve Full time

    Job Title: Resident AttendantJob Summary:We are seeking a highly skilled and dedicated Resident Attendant to join our team at Verve Senior Living. As a key member of our team, you will be responsible for ensuring the safety and security of our residents during the night shift.Key Responsibilities:Initiate and document calls as per policy and procedure to...


  • Calgary, Alberta, Canada Verve Full time

    Job Summary:We are seeking a highly skilled and dedicated Resident Attendant to join our team at Verve Senior Living. As a key member of our residence team, you will be responsible for ensuring the safety and security of our residents during the night shift.Key Responsibilities:Initiate and document calls for assistance from residents, responding promptly...


  • Calgary, Alberta, Canada Verve Full time

    Job Summary:We are seeking a highly skilled and dedicated Resident Attendant to join our team at Verve Senior Living. As a key member of our residence team, you will be responsible for ensuring the safety and security of our residents during the night shift.Key Responsibilities:Initiate and document calls for assistance from residents, responding promptly...


  • Calgary, Alberta, Canada Hazelview Properties Full time

    About the RoleAs a Resident Services Specialist at Hazelview Properties, you will have the opportunity to provide exceptional customer service to our residents and foster the Story Brand culture.This role acts as a brand ambassador, delivering an engaging and memorable experience from the time a resident's lease application is approved to when they move...


  • Calgary, Alberta, Canada Verve Full time

    Job Summary:We are seeking a highly skilled and dedicated Resident Attendant to join our team at Verve Senior Living. As a key member of our residence team, you will be responsible for ensuring the safety and security of our residents during the night shift.Key Responsibilities:Initiate and document calls for assistance from residents, responding promptly...


  • Calgary, Alberta, Canada Verve Full time

    Job Summary:We are seeking a highly skilled and dedicated Resident Attendant to join our team at Verve Senior Living. As a key member of our residence team, you will be responsible for ensuring the safety and security of our residents during the night shift.Key Responsibilities:Initiate and document calls for assistance from residents, responding promptly...

  • Support Worker

    3 weeks ago


    Calgary, Alberta, Canada The Alex Full time

    Job Summary:We are seeking a highly skilled and compassionate Support Worker to join our team at The Alex. As a Support Worker, you will play a vital role in providing care and support to residents in our Place Based Supportive Housing (PBSH) programs.Key Responsibilities:Provide resident care and support, including assistance with daily needs, care plans,...


  • Calgary, Alberta, Canada Wing Kei Full time

    Job SummaryThe Resident Coordinator will be responsible for providing high-quality nursing care to residents in a long-term care setting. This role requires strong clinical skills, effective leadership abilities, and excellent communication skills.Key ResponsibilitiesProvide nursing care to residents, including assessment, planning, and implementation of...


  • Calgary, Alberta, Canada Wing Kei Full time

    Job SummaryThe Resident Coordinator will be responsible for providing high-quality nursing care to residents in a long-term care setting. This role requires strong clinical skills, effective leadership abilities, and excellent communication skills.Key ResponsibilitiesProvide nursing care to residents, including assessment, planning, and implementation of...

  • Health Care Aide

    3 weeks ago


    Calgary, Alberta, Canada Bethany Care Society Full time

    About the RoleThe Health Care Aide at Bethany Care Society is responsible for providing exceptional care and support to residents, their families, and volunteers. This role requires a passion for delivering outstanding care and a commitment to maintaining the dignity and independence of residents.Key ResponsibilitiesResident-Centered Care: Assist residents...


  • Calgary, Alberta, Canada Verve Full time

    Job Summary:The Night Shift Resident Caregiver is responsible for ensuring the safety and security of the residence during the night shift. This includes responding to calls for assistance from residents, dealing with emergencies, and performing janitorial duties in common areas.Key Responsibilities:Initiates and documents calls for assistance as per policy...