Resident Care Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled and dedicated Resident Attendant to join our team at Verve Senior Living. As a key member of our residence team, you will be responsible for ensuring the safety and security of our residents during the night shift.
Key Responsibilities:
- Initiate and document calls for assistance from residents, responding promptly and professionally.
- Deal with emergencies, such as power outages, fire alarms, and crisis situations, demonstrating expertise and calmness.
- Perform janitorial duties in common areas, maintaining a high standard of cleanliness and organization.
- Respond to maintenance situations, such as plugged toilets, light bulbs, and other issues, using problem-solving skills and initiative.
- Ensure the security and well-being of residents, responding to calls for assistance and providing support where needed.
- Maintain effective communication with team members, logging concerns and incidents in the Communication Book.
- Demonstrate excellent public relations skills, building strong relationships with residents, staff, and visitors.
- Participate in in-service training and education, contributing to the establishment of a safe and supportive residence environment.
- Handle confidential matters with discretion and professionalism.
Requirements:
- High School Graduate with formal training or prior experience working with senior clientele.
- Ability to maintain effective oral and written communication, with a positive self-projection and excellent human relations skills.
- Interest and knowledge in security systems and procedures.
- Certification in Level 1 Basic First Aid and knowledge of WHMIS.
- Experience in housekeeping and janitorial functions, general cleaning, and vacuuming.
- Ability to respond to Alert System calls calmly and prioritize needs for assistance.
- Ability to work with minimum supervision and demonstrate initiative and problem-solving skills.
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