Support Worker

3 weeks ago

Calgary, Alberta, Canada The Alex Full time

Job Summary:

We are seeking a highly skilled and compassionate Support Worker to join our team at The Alex. As a Support Worker, you will play a vital role in providing care and support to residents in our Place Based Supportive Housing (PBSH) programs.

Key Responsibilities:

  • Provide resident care and support, including assistance with daily needs, care plans, and service plan goals.
  • Design and facilitate group and individual programming focused on areas such as recreation, harm reduction, skill building, cultural connection, and wellbeing.
  • Provide ongoing support to residents, including crisis management, de-escalation, and conflict resolution.
  • Complete hourly checks of the building to ensure the safety of all residents and respond appropriately.
  • Support with new intakes, including ensuring vacant rooms are cleaned and set up for new residents, as needed.
  • Adhere to the code of ethics and program procedures.

Requirements:

  • Degree or Diploma in a related field of study (e.g., social work, psychology, recreation therapy) is an asset, or equivalent work experience.
  • Strong communication skills, with the ability to build connections and rapport with participants.
  • Demonstrated skills in facilitation, with the ability to coach and guide participants in various activities.
  • Experience working with residents experiencing mental health barriers, homelessness, and poverty is an asset.
  • A non-judgmental, patient, friendly, and professional demeanor.
  • Ability to multi-task in a fast-paced environment.
  • First Aid (Basic or Intermediate) – Level C CPR & AED within 30 days of hire date; certification must be valid for a minimum of 6 months upon hire.
  • A satisfactory vulnerable sector criminal record clearance is required.

Work Environment:

The Alex is a beacon of hope for Calgary's most vulnerable citizens, offering wrap-around health care, housing, social, and wellness programs. Our mission is to improve quality of life through accessible and integrated health, housing, and social services.

Program Overview: Abbeydale Place and The Prelude are two low-barrier Place Based Supportive Housing (PBSH) programs that provide safe and stable housing to adults with a history of homelessness and a high level of vulnerabilities due to concurrent health disorders.

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