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Member Services Director

2 months ago

Winnipeg, Manitoba, Canada Manitoba Motor Dealers Association Full time

Job Summary:

The Manitoba Motor Dealers Association is seeking a highly motivated and experienced Member Services Manager to join our team. As a key point of contact for members and stakeholders, this role will play a crucial part in advancing the strategic direction of the MMDA and providing quality membership support.

Key Responsibilities:

  • Maintain and build the organization's membership services and sponsorship programs in alignment with our strategic plan.
  • Collaborate closely with the administrative team to enhance existing business processes and develop innovative approaches that contribute to the organization's growth.
  • Provide exceptional customer service and relationship management to members, sponsors, and other stakeholders.
  • Assist with various aspects of the strategic marketing and communications plan.
  • Work closely with the central services team and other divisions to ensure seamless project execution and member satisfaction.

Requirements:

  • Three years+ office experience.
  • Excellent communication, negotiation, and interpersonal skills.
  • Experience with industry programs is an asset.
  • Success in driving program growth is an asset.
  • Must have a valid Class 5 vehicle driver's license.

What We Offer:

  • Excellent Dental, Vision, and Extended healthcare.
  • Vibrant and energetic office culture.
  • Dress for your day' policy.
  • Flexible Schedule (work from home one day a week and every second Friday off).