Business Operations Associate

2 weeks ago


Mississauga, Ontario, Canada Summitt Energy Full time
About Summitt Energy

Summitt Energy is a dynamic company in the retail energy industry, committed to delivering exceptional customer experiences and providing innovative solutions for natural gas, electricity, and Home Services operations.

Job Summary

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team. As an Operations Coordinator, you will play a vital role in supporting our enrollment processes, transacting with utilities, resolving data errors, and contributing to corporate and departmental projects.

Key Responsibilities
  • Daily Customer Enrollment Activities: Perform daily enrollments, price changes, de-enrollments, billing, settlements, and enrollment rejections with utilities.
  • Customer Data Management: Effectively handle all customer data, including confidential account information, meter data, and billing information.
  • Data Clean-up and Integrity: Assist in maintaining the integrity of system data and participate in data clean-up activities.
  • Utility Interactions: Support the Manager and Operations Analysts in responding to customer and utility requests related to customer contracts.
Requirements
  • Education: Community College or Undergraduate degree in science, engineering, computer science, business, or other relevant discipline.
  • Experience: 2+ years of high-volume transactional operations experience in the retail energy industry or other regulated industries.
  • Skills and Qualifications: Advanced level proficiency in Microsoft Word, Excel, Access, and Visio; ability to communicate technical information to non-technical audiences; organized and detail-oriented with excellent communication and interpersonal skills.
What We Offer

We offer a competitive salary range of $65,000 - $85,000 per year, based on location and experience, as well as opportunities for growth and professional development in a dynamic and fast-paced environment.



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