Business Operations Specialist
6 days ago
About Summitt Energy
">Summitt Energy is a leading provider of energy solutions, dedicated to delivering exceptional service to our customers.
">Job Title: Business Operations Specialist
">We are seeking an experienced Business Operations Specialist to join our team. In this role, you will be responsible for providing support to our operations teams, ensuring the smooth execution of daily customer enrollment activities, and maintaining the integrity of our system data.
">Key Responsibilities:
">- ">
- Perform daily customer enrollment activities, including enrollments, price changes, de-enrollments, billing, settlement, and enrollment rejections with utilities.">
- Maintain accurate and confidential customer data, meter data, and billing information.">
- Assist in improving the efficiency of administrative processes and ensure consistent application of policies, procedures, and processes between lines of business and geographic locations.">
- Participate in troubleshooting data integrity and database functionality issues with the Operations team.">
Requirements:
">- ">
- Bachelor's degree in Science, Engineering, Computer Science, Business, or relevant discipline.">
- 2+ years of high-volume transactional operations experience, preferably in the retail energy industry or other regulated industries.">
- Advanced proficiency in Microsoft Word, Excel, Access, and Visio.">
- Excellent communication and interpersonal skills, with ability to build and maintain relationships with internal and external stakeholders.">
Salary: $65,000 - $80,000 per annum, depending on experience.
">Benefits:
">Summitt Energy offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
">Why Join Us:
">At Summitt Energy, we value our employees and offer opportunities for growth and development. We are committed to creating a positive and inclusive work environment, where everyone can thrive.
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