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Food Service Team Lead

1 month ago

Kingston, Ontario, Canada A&W Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at A&W. The successful candidate will be responsible for overseeing the daily operations of our food service department, ensuring that all food and service meet our high quality standards.

Key Responsibilities
  • Supervise and coordinate the activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Assign sales workers to duties
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Supervise and coordinate activities of workers
  • Organize and maintain inventory
  • Hire and train or arrange for training of staff
  • Manage cash
Requirements
  • 3-4 years of experience in a food service environment
  • Safe Food Handling certificate
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet tight deadlines
  • Ability to multitask and prioritize tasks
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.