Restaurant Operations Manager

4 weeks ago


Onaping Falls, Canada SUBWAY RESTAURANT Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at SUBWAY RESTAURANT. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a clean and safe environment for our customers and staff.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Enforce provincial/territorial liquor legislation and regulations.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Participate in marketing plans and implementation.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Plan, organize, direct, control, and evaluate daily operations.

Requirements:

  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • 1 year to less than 2 years of experience.

Work Environment:

  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Repetitive tasks.
  • Handling heavy loads.
  • Physically demanding.
  • Attention to detail.
  • Overtime required.

Personal Suitability:

  • Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Flexibility.
  • Organized.
  • Team player.


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