Restaurant Operations Manager

4 weeks ago


Onaping Falls, Canada SUBWAY RESTAURANT Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at SUBWAY RESTAURANT. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Supervision: Supervise staff in various areas of responsibility to ensure they are meeting performance expectations.
  • Customer Service: Provide exceptional customer service by addressing customer complaints or concerns in a timely and professional manner.
  • Marketing: Participate in marketing plans and implementation to drive sales growth and increase customer engagement.

Requirements:

  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with tight deadlines and physically demanding work conditions.


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