Reservations Coordination Manager

2 weeks ago


Burnaby, British Columbia, Canada OK TOUR Full time

The Reservations Coordination Manager is a pivotal role at OK TOUR, where we specialize in creating unforgettable travel experiences. As a key member of our team, you will be responsible for overseeing the coordination of activities with other work units or departments to ensure seamless customer service delivery.

About the Role
  • This full-time position offers an estimated salary range of $45,000 - $65,000 per annum, depending on experience and qualifications.

As a Reservations Coordination Manager, your primary focus will be on establishing work schedules and procedures to optimize productivity and efficiency within our travel agency setting. You will perform same duties as workers supervised, ensuring that tasks are completed accurately and efficiently.

Key Responsibilities
  • Coordinate and assign work among team members to meet operational goals.
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity.
  • Prepare and submit reports on team performance, highlighting areas for improvement.
  • Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality.
  • Hire and train staff in job duties, safety procedures, and company policies.

With a strong emphasis on accuracy, client focus, organization, teamwork, and a permanent work term, this role is ideal for individuals who thrive in fast-paced environments and prioritize exceptional customer service.

What We Offer
  • A competitive salary range.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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