Training and Development Specialist

2 weeks ago

Guelph, Ontario, Canada WestRock Full time

About the Role:

The Technical Trainer will be responsible for planning and facilitating all training on a daily basis, ensuring site-specific training systems are managed and improved regularly. The role requires strong interpersonal skills, with a focus on building relationships to influence teams to work together and share best practices. The ideal candidate will have 1-3 years of experience conducting or leading training in a manufacturing environment, with knowledge of Learning Management Systems and Microsoft Office.

Key Responsibilities:

  • Completes daily technical training on the floor to assist with team member certification.
  • Partners with OPS L&D leader to support New Hire Orientation/On Boarding Training, as needed.
  • Assists with tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools.
  • Supports site-specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids - to assist with training).
  • Develops, builds, and maintains relationships with trainees & leaders in their role.
  • Conducts training on all shifts.
  • Influences others to be safety-minded.
  • Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.

What You Need to Succeed:

  • Growth and Results Oriented: Results-oriented person that looks for constant ways to improve.
  • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work.
  • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness).
  • Accountability: Holds self and others responsible for actions and results.
  • Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams.
  • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
  • Communication: Willingness to work on the floor, with all shifts, in a production environment to ensure we can document and teach critical work processes.
  • Quality: Actively work to ensure quality is ensured while minimizing waste.

What WestRock Offers You:

  • Competitive salary, benefits, and pension plan.
  • Supportive management team with a health and wellness coach on site.
  • Corporate culture based on integrity, respect, accountability, and excellence.
  • A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.

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