Strategic Business Process Analyst

5 days ago


Golden Horseshoe, Canada Sun Life Financial Full time

Seeking a skilled Strategic Business Process Analyst to join our team at Sun Life Financial.

About Us

Sun Life Financial is a leading international financial services organization providing insurance, wealth and asset management solutions. We strive to create a flexible work environment where our employees are empowered to do their best work.

Job Description:

The ideal candidate will have 5 years of relevant experience with increasing responsibilities, including strong professional consulting skills and a project management orientation. Exposure and experience with Service Now is considered an asset. You will work jointly with the Director, Enterprise Architecture Office, the Enterprise Architecture leadership team, and leaders globally to establish the standards by which Enterprise Architecture operates and the skills & capabilities required of EA to support the organization's transformation to Digital Enterprise.

Responsibilities:

  • Assess performance and capability of processes and operational groups
  • Identify opportunities and champion proposals for improvement (process analysis, business case)
  • Design efficient and effective process solutions
  • Manage controlled deployment of process and operational changes
  • Facilitate problem solving sessions with Architecture teams
  • Support Agile Technology Governance, Architecture Portfolio Management process and provide support and back up of any meetings as needed
  • Evaluate and prepare processes for automation using advanced knowledge of efficiency tools and automation capabilities
  • Lead project management activities including planning, scheduling, governance, and execution to successful completion
  • Contribute to the evolution of the EA practice, development of EA productivity metrics and enable adaptive governance, monitoring and reporting
  • Support the EA team in Audit reviews
  • Stay on top of best practices and industry knowledge to identify process improvements that will create best in class client experience
  • Build and maintain positive relationships with stakeholders across the enterprise
  • Provide training to EA team members on EA tools and platforms
  • Support business continuity planning

Requirements:

  • Strong professional consulting skills
  • Strong project management orientation and familiarity with IT processes and systems
  • Ability to influence business partners and execute ideas through to completion
  • Effective communication with various stakeholders to prioritize work deliverables and competing priorities
  • Knowledge of MS Excel, MS PowerPoint, MS Project

What We Offer:

  • A salary range of $78,000 - $128,000
  • We're honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada
  • We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada
  • Wellness programs supporting mental, physical, and financial health
  • Opportunity to move along various career paths with amazing networking potential
  • Hybrid work environment allowing flexibility in working from home or office

Contact Information: Please submit your application online.



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