Client Success Advocate

2 weeks ago


Sherbrooke, Quebec, Canada Royal Bank of Canada Full time

Royal Bank of Canada is seeking a talented Client Advisor to join our team. This part-time position offers a competitive salary of $45,000 - $60,000 per year.

Job Description

In this role, you will be responsible for delivering exceptional customer service and building strong relationships with clients in the Sherbrooke area. You will proactively engage with clients, identify sales and referral opportunities, and work to deepen existing relationships.

Key Responsibilities:
  • Provide outstanding service experience through completing transactions and identifying sales and referral opportunities
  • Foster client education and demonstration, leveraging technology to deliver memorable experiences
  • Contribute to team results by listening and spotting opportunities to offer additional advice or solutions
  • Proactively resolve and prevent client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
Requirements:
  • Demonstrated passion for putting clients first, with success in hands-on, target-driven solutions environments
  • Drive and self-motivation, excellent communication skills, and emotional intelligence
  • Digital literacy across a broad range of devices
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
  • Fluency in both French and English
Benefits

Royal Bank of Canada offers a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, and a world-class training program in financial services.

You will also have access to excellent career development opportunities, leaders who support your growth, and a dynamic, collaborative work environment.



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