Customer Support Specialist

2 weeks ago


Kingston, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a highly skilled Customer Support Specialist to join our team in Kingston, Canada. This is a great opportunity for individuals who are passionate about providing exceptional customer service and want to grow their careers in a dynamic and supportive environment.

Key Responsibilities:
  • Provide top-notch support to customers through various channels, including phone, email, and chat.
  • Deliver accurate information about products and services, addressing customer inquiries promptly and professionally.
  • Resolve customer complaints efficiently, demonstrating empathy and a commitment to finding solutions.
  • Document all interactions and customer feedback, utilizing this data to improve our service processes.
  • Collaborate with colleagues to enhance our service standards and promote a culture of excellence within the organization.
Requirements:
  • A high school diploma or equivalent; additional education is considered an asset.
  • Prior experience in customer-facing roles or related fields is essential.
  • Demonstrated strong communication and problem-solving skills, with the ability to work effectively in fast-paced environments.
  • Proficiency in customer service software and tools, with a willingness to learn and adapt.
Compensation and Benefits:
  • A competitive hourly wage ranging from $18 to $22 CAD, depending on experience.
  • A comprehensive health benefits package, ensuring the well-being of our employees.
  • Opportunities for career growth and advancement, as we strive to foster a culture of professional development.
  • A collaborative and inclusive work environment that values teamwork and open communication.
  • Employee discounts and perks, enhancing the overall value proposition for our staff.

In this role, you will have the opportunity to make a meaningful impact on our customers' experiences, while also contributing to the growth and success of beBee Professionals. If you possess excellent communication skills, a passion for delivering exceptional customer service, and a drive to succeed, we encourage you to apply for this exciting opportunity.



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