Customer Support Specialist
2 weeks ago
We are seeking a highly skilled Customer Support Specialist to join our team in Kingston, Canada. This is a great opportunity for individuals who are passionate about providing exceptional customer service and want to grow their careers in a dynamic and supportive environment.
Key Responsibilities:- Provide top-notch support to customers through various channels, including phone, email, and chat.
- Deliver accurate information about products and services, addressing customer inquiries promptly and professionally.
- Resolve customer complaints efficiently, demonstrating empathy and a commitment to finding solutions.
- Document all interactions and customer feedback, utilizing this data to improve our service processes.
- Collaborate with colleagues to enhance our service standards and promote a culture of excellence within the organization.
- A high school diploma or equivalent; additional education is considered an asset.
- Prior experience in customer-facing roles or related fields is essential.
- Demonstrated strong communication and problem-solving skills, with the ability to work effectively in fast-paced environments.
- Proficiency in customer service software and tools, with a willingness to learn and adapt.
- A competitive hourly wage ranging from $18 to $22 CAD, depending on experience.
- A comprehensive health benefits package, ensuring the well-being of our employees.
- Opportunities for career growth and advancement, as we strive to foster a culture of professional development.
- A collaborative and inclusive work environment that values teamwork and open communication.
- Employee discounts and perks, enhancing the overall value proposition for our staff.
In this role, you will have the opportunity to make a meaningful impact on our customers' experiences, while also contributing to the growth and success of beBee Professionals. If you possess excellent communication skills, a passion for delivering exceptional customer service, and a drive to succeed, we encourage you to apply for this exciting opportunity.
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Administrative Support Specialist
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