HR Workday Technical Specialist

3 weeks ago


Markham, Ontario, Canada Extendicare Full time
Job Summary:

As a seasoned HR professional, you will play a pivotal role in the optimization of our HR technology assets. Reporting to the Manager Incident Resolution, you will be accountable for analyzing, configuring, validating, resolving issues, and training on our Workday HCM platform.

This position offers a unique opportunity to develop your business acumen while continuing to refine your technical skills. You will provide swift and effective end-user support to evolve our employee experience and HR Service Centre model. The ideal candidate will have a knack for analyzing intricate problems and a passion for delivering top-notch customer service.

About Extendicare:

Extendicare is a leading provider of care and services for seniors throughout Canada. With over 123 owned and operated long-term care homes and home health care operations serving more than 10,000 patients annually, we pride ourselves on providing high-quality care to individuals wherever they call home. Our team of 22,000 dedicated professionals is united by a shared vision of creating a future where everyone in Canada has access to the care and support they need to live their best lives.

Responsibilities:

As an HR Workday Technical Specialist, you will:

* Analyze and resolve complex problems related to Workday HCM platform functionality
* Develop and execute test plans, perform system testing for product releases and changes
* Manage assigned JIRA and ServiceNow tickets for complex and non-routine situations
* Collaborate with stakeholders to identify process requirements and implement effective solutions
* Provide coaching and guidance to junior staff on Workday technical skills

Requirements:

To be successful in this role, you must possess the following qualifications:

* Bachelors' degree or four-year diploma in Commerce, Information Systems Computer Science, or a related field of study
* Minimum three years of experience with Workday – with hands-on experience troubleshooting, analysis, and configuration
* Background in payroll processing, absence, or talent management
* Ability to simplify complex documentation and technical information for a non-technical audience
* Exceptional time management and project management skills

Salary:

We offer a competitive salary range of $80,000 - $110,000 per annum, commensurate with experience, plus comprehensive benefits and opportunities for growth and development.

If you are a motivated and experienced HR professional looking to take your career to the next level, please submit your application today

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