Fundraising and Communications Coordinator

2 weeks ago

Ottawa, Ontario, Canada Boys and Girls Club of Ottawa Full time

Job Summary

The Boys and Girls Club of Ottawa is seeking a skilled and passionate individual to join our team as a Coordinator, Advancement and Communications. This role will play a vital part in creating and executing annual giving tactics, supporting special events, and executing marketing and communications efforts.

Key Responsibilities

  • Work closely with the Major Gifts team to identify, research, and cultivate prospects for increased annual funds and major gift giving.
  • Provide administrative support for direct mail, direct response, and monthly giving to help meet the fundraising objectives of the Club.
  • Stewardship activities, including calling new and monthly donors, sending welcome packages, and offering tours to retain donors.
  • Assist with reporting on donor database, special events, donor recognition, and stewardship.
  • Handle all incoming calls for donations and in-kind gifts.
  • Aid in planning of BGC Ottawa marquee events.
  • Other duties as assigned by the Chief Advancement Officer, Senior Manager, Communications and Events, and Major Gifts Team.

Content Creation and Storytelling

  • Create and execute a content calendar for all digital properties with guidance and support.
  • Develop original content (text, images, and videos) for BGC Ottawa's website, social media channels, e-newsletter, and other digital marketing tools.
  • Design posts to sustain reader's curiosity and create buzz around the Club.
  • Through storytelling and content creation, highlight the Club's programs, day-to-day operations, Member and staff stories, as well as strategic priorities.
  • Stay up to date with changes in all social platforms ensuring maximum effectiveness.
  • Produce reports on the Club's social media accounts, website, and other online fundraising and engagement strategies.

Communications and Reporting

  • Take direction from Senior Leadership Team, Senior Managers, and Clubhouse Managers to ensure information from all locations is current and accurate on the website.
  • Monitor site traffic and sources to optimize web presence and Search Engine Optimization habits.
  • Assist in the execution of marketing and communications campaigns (internal and external) working collaboratively with the Advancement Team, BGCO staff, and volunteers.
  • Provide writing and editing support.

Event Support

  • Execute social media campaigns for the Club's major events that satisfy all sponsor obligations.
  • Provide administrative support to the Advancement and Events Team.

Requirements

  • Post-secondary education in marketing, fundraising, communications, or a related field.
  • One to two years of previous experience in a charity or non-for-profit agency, ideally with Annual Fund knowledge.
  • Advanced English communications skills, including excellent writing and editing. Multilingualism is considered an asset.
  • Demonstrated administrative competencies.
  • A valid driver's license and access to reliable transportation.
  • Current Police Record Check (vulnerable sector).

Skills

  • Attention to detail with the ability to be clear, concise, and accurate.
  • Proven ability to recognize diversity of abilities and adopt content, tone, medium, and style to audience, to be inclusive.
  • Experience in content development, storytelling, and social media communication.
  • Proficient in Microsoft Office, Canva, and content management and email marketing software, in addition to donor or similar databases.
  • Strong organizational, problem-solving, and project management skills.
  • Ability to work independently, handle multiple priorities, and respond to deadlines.
  • Strong team player who works collaboratively with many different stakeholders.
  • Exceptional interpersonal and communications skills, and experience serving diverse communities.

What it's like to work here

At the Boys and Girls Club of Ottawa, you will find a fast-paced, collaborative, respectful, and mission-driven environment that is making a difference in children's lives every day. We value diversity and are committed to providing equal opportunities in employment and a workplace that is free from discrimination and harassment.

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