Hotel Guest Services Attendant

3 weeks ago

Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full time
Job Title: Hotel Guest Services Attendant

We are seeking a highly skilled and customer-focused Hotel Guest Services Attendant to join our team at Kingfisher Oceanside Resort & Spa Ltd.

Job Summary:

The Hotel Guest Services Attendant is responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests. This role requires a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Guest Service: Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Front Desk Operations: Manage front desk operations, including check-in, check-out, and room assignments.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations.
  • Administrative Tasks: Perform administrative tasks, such as data entry, filing, and photocopying.
  • Inventory Management: Maintain accurate inventory of hotel supplies and amenities.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Environment: Fast-paced environment, working under pressure.
Benefits:
  • Health Benefits: Dental plan, disability benefits, health care plan, paramedical services coverage, vision care benefits.
  • Financial Benefits: Life insurance.
  • Other Benefits: Free parking available, parking available, permanent employment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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