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Hotel Guest Services Attendant

1 month ago

Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full time

Job Title: Hotel Guest Services Attendant

Job Summary: We are seeking a highly skilled and customer-focused Hotel Guest Services Attendant to join our team at Kingfisher Oceanside Resort & Spa Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Check guests in and out, ensuring all necessary information is accurate and up-to-date.
  • Assist guests with special requests, such as room changes or additional amenities.
  • Manage room inventory, ensuring accurate and up-to-date information is available at all times.
  • Collaborate with other departments to ensure seamless guest experience.

Requirements:

  • 1 year to less than 2 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.