Financial Services Professional

2 weeks ago


Langley, British Columbia, Canada RBC Full time
About RBC

RBC is a leading financial institution committed to delivering exceptional service and advice to our clients. We believe in building inclusive teams and an equitable workplace that allows our employees to bring their true selves to work.

Job Summary

We are seeking a skilled Financial Services Professional to join our Private Banking Team. As a key member of the team, you will partner with Private Bankers and Advisors to provide best-in-class advice and service to our clients.

Key Responsibilities:
  • You will champion digital education to enable our clients to engage with us through the channel of their choice.
  • You will be an everyday banking expert specialized in delivering high-level service and support, transaction excellence, digital education, and opportunity spotting for our Private Banking clients.
  • You will understand and deliver a tailored client experience for incoming servicing requests in person, via email, and over the phone.
  • You will maximize the use of technology to enhance our clients' experience and champion digital education to enable them to engage with us through various channels.
Requirements:
  • Minimum of 2 to 3 years of banking experience.
  • Strong written and verbal communication skills in English.
  • Strong working knowledge of Microsoft Office Suite.
  • Fluent in Mandarin; language skill considered a strong asset.
Compensation and Benefits

We offer a comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our commitment to supporting flexible work arrangements ensures that our employees have a healthy work-life balance.

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