Senior Restaurant Manager

2 weeks ago


Burlington, Ontario, Canada Tim Hortons (Kahuna Coffee Group) Full time

Job Summary

We are seeking a skilled Senior Restaurant Manager to lead our team at Tim Hortons (Kahuna Coffee Group). As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.

About the Role

The ideal candidate will have previous experience in a senior management position, preferably in the food service industry. You will be responsible for supervising a team of 3-4 people, with the potential to expand to 5-10 employees. The role requires strong leadership skills, excellent communication abilities, and a keen eye for detail.

Responsibilities

  • Restaurant Operations
    • Supervise and coordinate activities of staff who prepare and portion food.
    • Maintain records of stock, repairs, sales, and wastage.
    • Ensure that food and service meet quality control standards.
  • Leadership and Development
    • Train staff in job duties, sanitation, and safety procedures.
    • Establish methods to meet work schedules.
    • Estimate ingredient and supplies required for meal preparation.
  • Customer Service
    • Address customers' complaints or concerns.
    • Provide exceptional customer service to ensure customer satisfaction.

Requirements

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent communication and leadership skills.
  • Able to work in a fast-paced environment with tight deadlines.

Benefits

  • Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Group insurance benefits.

Additional Information

This is a full-time position with an estimated salary range of $40,000 to $60,000 per year, depending on experience. We offer a competitive benefits package and opportunities for professional growth and development.



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