Retail Store Manager

2 days ago


Oakville, Ontario, Canada DHILLON INVESTMENTS & OPERATIONS LTD. Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Dhillon Investments & Operations Ltd. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and mentor a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Sales Floor Operations: Oversee the sales floor, ensuring a clean and organized environment, and making adjustments as needed to optimize sales performance.
  • Prepare Reports and Analyze Data: Compile and analyze sales data, identifying trends and areas for improvement, and providing recommendations to management.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
  • Inventory Management: Maintain accurate inventory levels, ensuring that stock is properly stored and rotated to minimize waste and optimize sales.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Work Setting: Retail business
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, attention to detail, combination of sitting, standing, and walking
  • Personal Suitability: Accurate, client focus, efficient interpersonal skills, team player, ability to multitask


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