Senior Restaurant Operations Manager

7 days ago


Ottawa, Ontario, Canada Little Caesars Full time
Job Title: Senior Restaurant Operations Manager

About the Role:
We are seeking a highly skilled and experienced Senior Restaurant Operations Manager to join our team at Little Caesars. As a key member of our operations team, you will be responsible for leading a team of restaurant managers and staff in delivering exceptional customer service, driving sales growth, and maintaining high levels of quality and efficiency.

Key Responsibilities:
- Lead and develop a team of restaurant managers and staff to achieve sales targets, improve customer satisfaction, and increase operational efficiency.
- Conduct regular site visits to monitor performance, provide coaching and guidance, and identify areas for improvement.
- Collaborate with other departments to drive business growth, improve processes, and enhance customer experience.
- Develop and implement training programs to ensure staff have the skills and knowledge required to excel in their roles.
- Analyze sales data, customer feedback, and other metrics to inform business decisions and drive continuous improvement.

Requirements:
- 1-2 years of experience in a similar role, preferably in the food service industry.
- Proven track record of success in leading high-performing teams, improving sales growth, and enhancing customer satisfaction.
- Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire others.
- Excellent problem-solving and analytical skills, with the ability to interpret data and make informed decisions.

What We Offer:
- Competitive salary: $45,000 - $55,000 per year, depending on experience.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.

About Us:
We are Little Caesars, a global pizza chain known for our affordable prices, delicious food, and commitment to customer satisfaction. We are passionate about providing exceptional experiences for our customers and employees alike, and we are seeking talented individuals who share our values and vision.

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