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Restaurant Operations Manager
2 months ago
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of over 20 employees.
Key Responsibilities- Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for our customers and employees.
- Supply Chain Management: Negotiate arrangements with suppliers for food and other essential supplies, ensuring timely delivery and optimal pricing.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing excellent service to our valued customers.
- Operations Management: Plan, organize, direct, control, and evaluate daily operations, ensuring that our restaurant runs efficiently and effectively.
- Supervision: Lead and supervise a team of over 20 employees, providing guidance, support, and coaching to ensure their success.
- Education: No degree, certificate, or diploma is required, but relevant experience is essential.
- Experience: Experience in a fast-paced food service environment is an asset.
- Personal Qualities: Excellent oral communication skills, client focus, dependability, efficient interpersonal skills, flexibility, organized, reliability, and a team player attitude are essential for this role.
- Free Parking: Enjoy the convenience of free parking available on site.
- Permanent Employment: This is a permanent position with a regular 40-hour workweek.
- Language: Fluency in French is required for this role.
