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Shipping Coordinator with CSR Support

2 months ago

Dartmouth, Canada Imperial Manufacturing Group Full time
About the Role

We are seeking a highly organized and detail-oriented Shipping Coordinator with CSR Support to join our team at Imperial Manufacturing Group. As a key member of our logistics team, you will be responsible for coordinating the movement of goods, managing inventory, and providing exceptional customer service.

Key Responsibilities
  • Coordinate the receipt and shipment of goods, ensuring timely and accurate delivery
  • Manage inventory levels, conducting regular cycle counts and maintaining accurate records
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Collaborate with internal teams, including sales and shipping, to ensure seamless communication and execution
  • Develop and implement process improvements to increase efficiency and reduce errors
Requirements
  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • Minimum 2 years of experience in a logistics or customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Intermediate computer skills, including proficiency in Excel and Outlook
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance