Restaurant Operations Manager

1 month ago


Niagara Falls, Ontario, Canada Subway Sandwiches and Salads Full time
Restaurant Manager Job Description

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Subway Sandwiches and Salads. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Team Leadership: Conduct performance reviews, organize and maintain inventory, and ensure health and safety regulations are followed.
  • Customer Service: Address customers' complaints or concerns, provide customer service, and participate in marketing plans and implementation.
  • Supervision: Supervise 3-4 people and provide guidance and support to ensure the team is working efficiently.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and attention to detail.
Work Environment:

Our restaurant is a fast-paced environment with tight deadlines, requiring a high level of organization and reliability. We are committed to creating a welcoming work environment for all employees, including those with disabilities, newcomers, and refugees.

What We Offer:
  • Permanent Employment: We offer permanent employment with a competitive salary and benefits package.
  • Language: English is the primary language of communication.
  • Hours of Work: 35 to 40 hours per week.


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