Night Shift Supervisor

4 weeks ago


Toronto, Ontario, Canada Hampton by Hilton Toronto Airport Corporate Centre Full time

Job Summary: We are seeking a Night Shift Supervisor to join our team at Hampton by Hilton Toronto Airport Corporate Centre. As a Night Shift Supervisor, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive exceptional service and that the hotel runs smoothly during the night shift.

Key Responsibilities:

  • Supervise and coordinate the work of front desk staff, ensuring that all tasks are completed efficiently and effectively.
  • Prepare and submit reports on a regular basis to management.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure that all tasks are completed to a high standard.
  • Hire and train new staff members in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
  • Requisition materials and supplies as required.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a supervisory role.
  • Equivalent experience may be considered.

Work Conditions and Physical Capabilities:

  • Attention to detail.
  • Ability to work in a fast-paced environment.
  • Large workload.
  • Standing for extended periods.
  • Ability to work under pressure.

Personal Suitability:

  • Accurate.
  • Client-focused.
  • Dependable.
  • Efficient interpersonal skills.
  • Flexible.
  • Initiative.
  • Interpersonal awareness.
  • Judgement.
  • Organized.
  • Team player.

Other Benefits:

  • Permanent work term.
  • Work language: English.
  • Hours: 35 to 40 hours per week.


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